Overview
- We guarantee satisfaction with every purchase. If you’re not pleased with the product, feel free to return it.
- Our return and exchange policy extends for a generous 7 days from the date of order delivery.
- The Product should be mostly unused to qualify for a return or exchange, with at least 90% of the content remaining.
- We process all return and exchange requests promptly, typically within 3 to 5 working days.
- Please note, that delivery charges for the original order are non-refundable.
- Customers are responsible for any delivery charges incurred for exchanging products.
In cases of damage, leakage, or receipt of the wrong product, we will cover all delivery charges related to the return or exchange.
Need help?
Contact us at xscents07@gmail.com for questions related to refunds and returns.
